Privacy Policy

At Cinefinal, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase our products, create an account, subscribe to our services, or otherwise interact with Cinefinal.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Billing information
• Shipping information, where applicable
• Account information
• Order and purchase history
• Customer support communications
• Subscription information
• Any information you choose to provide when contacting us

We may also automatically collect certain technical information when you use our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring URLs
• Approximate location based on IP address
• Website activity and interaction data
• Cookie and similar technology data

How We Use Your Information

We may use your information to:

• Process and manage purchases
• Deliver digital products and services
• Provide access to your Cinefinal account
• Manage subscriptions and recurring payments
• Provide customer support
• Send order confirmations and service-related communications
• Improve our website, products, and customer experience
• Prevent fraud and unauthorized activity
• Maintain website security
• Comply with legal and regulatory obligations
• Send marketing communications where permitted by law and where you have provided any required consent

Payments

Payments may be processed by third-party payment providers.

Cinefinal does not necessarily store your full payment card information directly. Payment providers may collect and process payment information according to their own privacy policies and security standards.

Depending on the payment method you choose, these providers may include Shopify Payments, Stripe, PayPal, or other payment processors made available through our store.

Shopify

Our online store may be hosted through Shopify.

Shopify may process personal information in connection with hosting our store, processing transactions, providing analytics, maintaining security, and operating ecommerce functionality.

Your information may therefore also be processed according to Shopify's own privacy practices.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Keep the website functioning correctly
• Remember your preferences
• Maintain login sessions
• Analyze website usage and performance
• Understand how visitors interact with our website
• Measure marketing effectiveness
• Provide relevant advertising where permitted

You may be able to control cookies through your browser settings or through any cookie consent tools made available on our website.

Disabling certain cookies may affect the functionality of the website.

Analytics

We may use analytics services to understand how visitors use our website and to improve our products and services.

These services may collect information such as device information, browser details, IP address, pages visited, and interaction data.

Marketing Communications

If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may send you information about:

• New products
• New creative assets
• Product updates
• Promotions
• Discounts
• Special offers
• Cinefinal news

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

You may still receive transactional or service-related messages after unsubscribing from marketing communications.

How We Share Information

We may share personal information with trusted service providers when necessary to operate our business.

These may include providers involved in:

• Website hosting
• Ecommerce services
• Payment processing
• Digital product delivery
• Email and marketing services
• Analytics
• Customer support
• Fraud prevention
• Accounting and legal services

We may also disclose information where required by law, legal process, or government authority, or where necessary to protect our rights, users, or services.

We do not sell personal information in the ordinary meaning of selling personal data for money.

International Data Transfers

Cinefinal may work with service providers located in different countries.

As a result, your personal information may be processed or stored outside your country of residence.

Where required by applicable law, appropriate safeguards may be used to protect personal information transferred internationally.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Fulfilling orders
• Maintaining customer accounts
• Providing services
• Meeting tax and accounting requirements
• Resolving disputes
• Preventing fraud
• Complying with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We take reasonable technical and organizational measures designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict certain processing
• Object to certain processing
• Request a copy of your information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing activities
• Lodge a complaint with a relevant data protection authority

These rights may be subject to legal exceptions and limitations.

To make a privacy request, contact us at:

info@cinefinal.com

We may need to verify your identity before processing certain requests.

European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, personal information may be processed under one or more lawful bases, including:

• Performance of a contract
• Compliance with a legal obligation
• Legitimate interests
• Your consent

Where processing is based on consent, you may withdraw that consent at any time.

Children's Privacy

Cinefinal is not intended for children who are not legally permitted to use or purchase our services independently under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

Third-Party Links

Our website may contain links to third-party websites or services.

Cinefinal is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, or legal requirements.

The updated version will be published on this page.

We encourage you to review this policy periodically.

Contact

For privacy-related questions, requests, or concerns, contact us at:

info@cinefinal.com